top of page

Terms and conditions

General

A deposit of 50% of your total party fee is required to secure your event booking and acceptance of our terms and conditions. We do expect the customer to adhere to our play rules as outlined on the rules board. In the event of a cancellation by the customer, your deposit will be non-refundable. The booking date can be changed depending on availability up to 72 hours before your event.

In the event that The Buzz Party Co has to cancel your booking due to unforeseen circumstances, your deposit and final payment will be reimbursed in full. 

Our bookings are for 4 hours to allow 45 minutes/60 minutes either side of your event for set up and clear away time. Please make sure that you allow for this time when booking a venue. Please make sure there is enough room for set up as we are not responsible for moving furniture.

Outdoor & At Home Bookings

Party bookings can be made outdoors during the months April to September. If it is forecast to rain on the day of your booking, you must have an appropriate indoor/covered space to set up.

Our soft play equipment can become very hot when out in the sun. We recommend having it set up in a shaded area. Please supervise children and do not allow them to use the soft play if it becomes too hot.

​

To see our full Outdoor and At Home Hire Policy, please CLICK HERE.

Soft Play and Gymnastics Party Hire

By hiring gymnastics equipment from Rebound Gymnastics Club and The Buzz Party Co, you acknowledge and agree to the following terms and conditions:​.

​

1. Hire Agreement

​

By hiring our Mini Gym equipment, you acknowledge and accept these Terms and Conditions in full. The person making the booking (“the Hirer”) is responsible for ensuring that these conditions are observed by all guests and users of the equipment during the hire period.

​

2. Indoor Use Only

​

Our Mini Gym equipment is strictly not suitable for outdoor use. The equipment must be set up and used in an indoor space with a clean, dry floor. Outdoor bookings will be declined or cancelled, and any breach of this condition will void all liability and insurance coverage.

​

3. Space Requirements

​

To ensure a safe and high-quality setup, the space provided for the Mini Gym must meet the following minimum size requirements:

 

-Minimum area: approximately 5 metres x 7 metres (35m²)

-Ceiling height: ideally no lower than 2.4 metres

-Important: The larger the space, the better the setup. If the designated area is too small, we may need to omit or prioritise certain pieces of equipment to ensure safety and functionality.


It is the Hirer’s responsibility to measure the space accurately prior to booking. No refunds will be issued for inadequate space on the day of hire.

​

4. Supervision & Safety

​

-Children must be supervised at all times by responsible adults (18+).

-The Buzz Party Co. does not provide supervision during the hire period.

-The Hirer is responsible for the safe and appropriate use of all equipment.

​

5. Acknowledgement of Risk & Waiver of Liability

​

-By hiring the Mini Gym, you acknowledge and accept that:

-Participation in physical activities involves inherent risks, including the risk of injury.

-All equipment is used at the user's own risk.

​

The Buzz Party Co. cannot be held liable for injury, damage, or loss arising from misuse, improper supervision, or failure to follow safety instructions.


To the fullest extent permitted by law, the Hirer agrees to indemnify and hold harmless The Buzz Party Co., its employees, and contractors against all claims, damages, or liabilities arising from the hire or use of the Mini Gym equipment.

​

6. Care of Equipment

​

-Equipment must be used only for its intended purpose.

-No food, drink, or shoes are permitted on the equipment.

-Damage or loss caused through misuse or negligence will be charged to the Hirer.​

Delivery and Set-up

  1. Free Delivery: The Buzz Party Co offers free delivery within a 15-mile radius of Plymouth.

  2. Additional Mileage Charges: For locations beyond the 15-mile radius, additional mileage charges will apply. Please use our Contact Us form to enquire about the specific rates for your location.

  3. Set-Up: Our team will handle the set-up of all hired equipment to ensure everything is safely and correctly assembled.

  4. Access Requirements: Please ensure there is suitable access to the set-up location. Inform us in advance of any potential obstacles or restrictions.

  5. Timing: Delivery and set-up will be scheduled in advance and confirmed with you. Please ensure someone is available at the delivery location to facilitate the process.

  6. Safety: Our team will provide a brief safety overview once the set-up is complete. It is your responsibility to ensure the equipment is used safely and as intended.​

​

Thank you for choosing The Buzz Party Co for your event needs. If you have any questions or special requirements, please do not hesitate to contact us via our Contact Us form.

Photography

The Buzz Party Co may take photos of the event styling and setup for promotional purposes. These photos may be used on our website and social media pages Any photos of children in attendance will not be used without express permission from their parents or guardians. We prioritise the privacy and safety of all children.

bottom of page